Work For Us
Vacancies at Scottish Veterans' Residences and Scottish Veterans Housing Association are shown below. Please download the application form and eligibility to work in the UK form to apply for a vacancy.
SCOTTISH VETERANS HOUSING ASSOCIATION LIMITED
has an exciting opportunity for a
MANAGER
for their new supported housing project in Cranhill, Glasgow.
The site is in construction and we are looking for an exceptional manager who will have the skills to develop the service and then to recruit, manage and lead a dynamic team that will achieve positive outcomes for veterans.
The Association provides permanent accommodation as well as transitional support accommodation for veterans in need.
You will be effective in ensuring the service provided is of a high quality and conforms to the National Standards set by the Care Inspectorate.
Candidates will need to demonstrate a track record of experience in housing support and transition. The minimum requirement for this post is a Diploma in Social Work or equivalent or SVQ 4 in Health & Social Care and accredited managerial qualifications. Knowledge of HM Forces is desirable, but not essential.
Appointment will be subject to satisfactory references and PVG clearance from Disclosure Scotland.
Salary in the region of £34-36K dependent upon experience with a contributory pension scheme and a non-contributory life assurance scheme.
The Scottish Veterans Housing Association Limited is an equal opportunities employer and a registered Scottish Charity SCO12739.
To apply complete and return the forms above or, for an application pack, please telephone 01315560091 or email: info@svronline.org
Closing date for completed applications: 12 April 2013. Interviews will take place the week commencing 29 April 2013.
Job Description
Manager (Housing & Transitional Support)
Role
Develop the service and the support packages for veterans.
Manage the team and ensure the delivery of a high quality housing and transitional support service.
Ensure that the services are delivered to a high standard and meet agreed performance targets.
Ensure that the staff team are managed and trained effectively.
Contribute in the procurement process for existing business and growth opportunities.
Specific Responsibilities
Development Phase
Develop relationships with existing stakeholders and identify new stakeholders in health & wellbeing, education & training, social enterprise and permanent accommodation arenas
Build and maintaining a high profile for the organisation with key partners, both voluntary and statutory, through networking and regular liaison.
Develop referral pathways across Local Authorities and service/ex-service organisations.
Develop transitional support programmes.
Develop social enterprise opportunities.
Produce a list of loose equipment for kitting out of building.
Produce risk assessment & method statements for site & services.
Advertise, short list, interview and allocate main stream accommodation.
Advertise, short list, interview and allocate supported accommodation.
Recruit high quality staff.
Ensure appropriate recording and IT systems are in place.
Operational Phase
Manage operational performance ensuring development of an effective service responsive to changing circumstances and demand.
Provide motivational leadership to staff, ensuring clarity of direction, effective communication and development of personal potential.
Ensure staff deliver ‘best practice’ housing and support service for service users’ needs.
Continue to develop the liaisons, networking and programs detailed above.
Conduct regular one to one supervision meetings, monitoring staff performance.
Deliver clearly defined outcome targets for service users
Ensure quality assessments are consistently maintained to the highest level.
Implement policies and procedures to ensure effective service delivery.
Promote the highest levels of client consultation in the service delivery.
Ensure key performance indicators (e.g. voids, arrears and quality standards) are met.
Take responsibility for the monitoring and resolution of complaints where appropriate.
Responsibility for delivering contract requirements for Supporting People and other funders.
Accountability for the setting, monitoring and delivery of the area budgets.
Identify ‘best practice’ and relevant legislation in the sector, and promoting an environment of continuous improvement within the service.
Identify and developing new business opportunities, in conjunction with management colleagues.
Ensure staff are appropriately trained and support the staff within formal management policies.
Ensure culture and diversity issues have been considered across the client group and tackle any forms of discrimination.
Carry out such duties and responsibilities as may reasonably be directed by the Chief Executive.
Personal Qualities
The ability to inspire and lead their team, with a clear sense of vision and direction
Strong analytical skills and an understanding of how to maximise performance and productivity
A creative approach to problem solving that makes things happen
Expertise of performance managing teams but also the necessary skills to support and mentor staff as needed, developing talent within the team.
A confident and effective decision maker.
A strong commitment to high quality client-centered service and practice.
Excellent communication skills.
Committent to continuous development of own skills and knowledge.
Able to be flexible in the approach to responsibilities and to working hours.
Experience Required
Management experience within supported housing or social care setting.
Experience of managing a housing support service.
Experience of quality systems.
Additional Requirements
Full Driving License
Must be prepared to undertake regular travel throughout the region.
IT competent, including the use of Microsoft word, spread sheets, e: mail systems and databases.
